Referral Agencies
Quite often people in a food crisis are already being helped by a statutory or voluntary service. We recommend that anyone needing food should contact one of these agencies. The agency or service can provide support or advice for the underlying crisis. They will assess the need and can provide a voucher giving the basic information needed by the food bank, such as name, address, the family size and the nature of the emergency. We will then be able to prepare a parcel with most appropriate items.
During the coronavirus emergency agencies should be contacted by phone.
Here are agencies in the Whitby area:
CITIZENS’ ADVICE BUREAU
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All aspects of benefit support, applications, overpayments, debt advice and support.
Church House, Flowergate, Whitby
Tuesdays and Thursdays 10.00 – 12.30 and 13.30 – 15.00
Tel: 01947 605158 (Tuesdays Thursday) or 01723 354795
web link: whitby citizens advice bureau
WHITBY and DISTRICT DISABLEMENT ACTION GROUP (DAG)
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Provision of help for those individuals who need support, guidance, advice and help with benefit claims, due to long term sickness or disability.
Church House, Flowergate, Whitby
Mondays, Tuesdays and Thursdays, 9.00am to 5.00pm, Fridays 9.00am to 4.30pm
Tel: 01947 821001
https://whitbydag.org.uk
BEYOND HOUSING
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Social Housing provider with a money management advisor supporting benefit claims rent payments, for Beyond Housing tenants only. This organisation was formed by the merger of Coast & Country Housing and Yorkshire Coast Homes.
The Green Lane Centre, Green Lane, Whitby YO22 4EH
Monday and Friday 8.30am – 12.30pm and 1.30pm – 5pm
01723 343447 mobile 07854 312381
https://beyondhousing.co.uk/
ADULT SERVICES: North Yorkshire Council Social Care
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Living well. working with people in need to reduce loneliness and isolation, increase participation and support you to be independent.
Services also include Planned Care and Independence.
Whitby Hospital,
01609 780780
EARLY HELP (North Yorkshire Council )
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Working with families and children within the community, schools and children centres.
Location: next to Stakesby School, Byland Road, Whitby
Monday to Friday 8.30am to 4.30pm (4.00pm on Friday)
Tel: 01609 535945
SCARBOROUGH BOROUGH COUNCIL BENEFITS
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Advice on all statutory benefits particularly related to universal credit claims payments and difficulties in accessing statutory benefits.
Job Centre Plus Office, Bobbies Bank, Whitby
Monday: 9.00am – 4pm
Tuesday: 9.00am – 5pm
Wednesday: 10am – 5pm
Thursday: 9.00am – 5pm
Friday: 9.00am – 5pm
SCARBOROUGH BOROUGH COUNCIL HOUSING AND HOMELESS
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Housing and homeless advice and support.
Job Centre Plus Office, Bobbies Bank, Whitby
Monday: 9.00am – 4pm, Thursday: 9.00am – 5pm
Tel. 01723 232323
HORTON HOUSING
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Supported housing with links to support to resolve crisis situation.
Job Centre Plus Office, Bobbies Bank, Whitby
Wednesdays 10 am to 11am.
Tel: 01723 861913 for appointment.
https://hortonhousing.co.uk
THE ANCHORAGE
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Mental health team, individuals receiving support, usually referred from the NHS sector.
The Anchorage, 11 Byland Road, Whitby .
Tel: 01947 820294
Other agencies who may help: GP surgeries, police, local housing associations, local churches, Eastside Play Centre Helredale, Carer’s Resource, Walsingham Support (Scarborough).
