Referrers
What is the role of a Referrer?
Quite often people in a food crisis are already being helped by a statutory or voluntary service. Their role after assessment of the need is to put the person in contact with foodbank4whitby, which is an independent charity staffed by volunteers. The referrer will provide basic information needed by the food bank, such as name, address and telephone details, the family size and the nature of the underlying emergency so that people can be helped with food in the most appropriate way.
CITIZENS’ ADVICE BUREAU
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CAB is an advice service to help people with such matters as debt, benefits, housing, relationships and personal rights. The Whitby branch of Scarborough and District CAB is contactable at: Church House, Flowergate, Whitby YO21 3BA (01947) 605157 during Whitby Bureau open hours Tuesday 10:00am – 3:30pm. Otherwise, 08444 111 444 (Local Rate) MONDAY to FRIDAY 10.30 am – 3.30 pm AdviceGuide
WHITBY & DISTRICT CHILDREN’S CENTRE
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WACC aims to give children the best possible start in life and enable parents to support their child and family. whitbyanddistrictCC@northyorks.gov.uk 01609 533819 Whitby and District Children’s Centre, Byland Road, Whitby Y021 1HY, next to Stakesby Primary School and near Spring Hill Medical Centre. Opening hours: Monday – Thursday 8.30am – 5pm Friday – 8.30am – 4pm AdviceGuide
Scarborough, WHITBY & Rydale MIND
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SWR MIND provides social, emotional and practical support. 4 Flowergate, Whitby 01947 606853 see SWRMIND
SCARBOROUGH BOROUGH COUNCIL
The Domestic Violence Team at SBC deals with physical and mental abuse that in often associated with abuse by a man on a woman but can be the reverse. The Domestic Violence Team handles matters so as to protect the victim as much as possible. The DV Team works with foodbank4whitby and will make food and other essentials available through carefully agreed channels.
YORKSHIRE COAST HOMES
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Yorkshire Coast Homes is noted for housing but it is also involved in a range of social initiatives to support not only those it houses (as a responsible landlord) but contributes to the support of vulnerable people in the wider community too. YCH is one of several Referral Partners working with foodbank4whitby serving mainly its tenants. Yorkshire Coast Homes (Northern Office), The Coliseum, Whitby YO21 1EZ 0845 0655656 Mon – Fri 8.30am – 5pmhttp://www.ych.org.uk
ADULT SOCIAL SERVICES
GPs, POLICE, CHURCHES, VOLUNTARY GROUPS
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These organisations are not referral partners but SIGNPOSTERS. They hold information on Referral Partners and will assist, but they do not assess need and cannot refer people to the food bank.
SBC HOUSING OPTIONS
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SBC Housing Options operates from the Job Centre Plus office by appointment 01723 232584
THE ANCHORAGE
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Whitby Community Mental Health Team provides a service for people with mental health problems who are registered with a GP. 11 Byland Road, Whitby, YO21 1JH 01947 820294
DISABILITY ACTION GROUP
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Whitby DAG enables disabled people to live as independently as possible, making informed choices through access to information and services. Church House Centre, Flowergate, Whitby YO21 3BA 01947 821001
FOUNDATION HOUSING
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Foundation Housing is a charity that works with socially excluded people (18 – 25 years) helping them to gain full independence in their local community. 22 Victoria Road, Scarborough, N. Yorks 01723 365609
WHITBY HOSPITAL HEALTH VISITORS
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Whitby Health Visitors are qualified nurses who have special training in children’s health. They offer help, advice and support. 01942 824259
CITIZENS’ ADVICE BUREAU